Terms and Conditions
This site is owned by OctoMuffin.
If you wish to make a return please contact us for a returns number. And address. IMPORTANT please ensure that you place your returns number on the package. Without this we will not know who has returned the item and it cannot be processed. We would suggest that you keep a note of your order number in case you need to contact us regarding your return. Items must be sent back in their original unused condition within 14 days of the invoice date. Once received, we will offer an exchange or a full refund if required. You will be required to pay postage when returning your exchange items to us. Faulty items are dealt with individually. Goods are guaranteed against manufacturing defects and all will have to be inspected and agreed by OctoMuffin as faulty. In certain circumstances it may be necessary to send the item to the manufacturer, before we can accept them as faulty. Please return your goods to us. Once we are satisfied the goods are faulty we will offer a replacement, exchange or refund.
Payment and Security
We accept payments from Paypal.
All purchases are made to order in the OctoMuffin Studio, therefore please allow 14 working days for delivery. All items are sent via First Class.
It is a breach of copyright to reuse any of the images or content displayed on this site, as it is owned by OctoMuffin.